Return Policy

1.     Parts Return Policy


All purchases except As-Is Items are returnable if returned within 30 days of delivery with the purchase receipt. These items should be in their original packaging and have their serial number or UPC. If you would like to make a return or exchange, you must contact us by phone or email and request an RMA (Return Merchandise Authorization) before returning your items.  All parts are subject to final acceptance by AG Equipment Hub before the credit is issued. Damaged, unidentifiable or otherwise rejected or unacceptable parts will be held for 15 days after rejection of claim has been decided.


Returns will not be accepted on items that are:

  • Opened or used
  • Missing their serial number or UPC
  • Special orders (returned at our discretion)
  • Returned longer than 30 days after delivery or without receipt
  • Returned without notification


Credit Card Purchase Return fee:
There is a 3% return fee on all returned items purchased with a credit card. Items purchased with cash, check, cashier's check, or wire transfer will not be assessed a 3% return fee.


Restocking fee:
If returning an item for any reason other than a mistake on our part you will be responsible for a restocking fee of 20% if the item purchased was an in-stock item. If the item purchased was a non-stock or special order item the restocking fee may vary.


Special order items:
You are responsible for all shipping costs to and from our location and/or the manufacturer's location if it is a special order item along with other potential fees. If you order a new or used attachment that we do not have in stock then there may be an order cancellation fee or a restocking fee from the manufacturer or supplier. These costs are out of our control and you will be responsible for any fees from the manufacturer or supplier. Some manufacturers will assess very high restocking fees so please be sure to ask any and all questions before placing an order.


Manufacturing delays:
In the event there is a delay from the manufacturer and you would like to cancel an order due to manufacturing delays you will still be responsible for the Credit Card Purchase Return Fee and potentially a restocking or order cancellation fee from the manufacturer.


2.     Tractor/Mower/Trailer Return Policy


All sales are final.
No cash refunds.


All sales of said units are made F.O.B. AG Equipment Hub’s facility in Carrollton GA notwithstanding any prepayment of freight by AG Equipment Hub or Buyer. Buyer will be responsible for and reimburse AG Equipment Hub for all shipping costs incurred for return of said units. At the time the units leave AG Equipment Hub facility, its ownership and risk of loss shall pass to Buyer and AG Equipment Hub is not responsible for any subsequent delay in transportation, damage, or non-delivery of the said units. Buyer shall provide whatever insurance against loss or damage it considers necessary once the unit leaves AG Equipment Hub.